Introduction

If you have dificulty connecting to the internet, use these steps to reset network settings.

  1. On the taskbar search, type “Command Prompt.”
  2. Right click on Command Prompt and press “run as administrator.”
  3. When asked whether to allow Command Prompt to make changes to your computer, select Yes.
  4. Open Command Prompt
  5. Type the command netsh winsock reset then press enter

    Screenshot: Windows command prompt with netsh winsock reset command

  6. Type the command netsh int ip reset then press enter

    Screenshot: Windows command prompt with netsh int ip reset command

  7. Restart the computer